Gift Voucher Program Terms & Conditions
Date: February 2012
- Introduction and Definitions: This document contains the full set of terms and conditions governing your use of the TRS Gift Voucher.
We recommend that you read this document carefully before using the TRS Gift Voucher. If you have any questions or would like more information about your TRS Gift Voucher, please visit a TRS Store.
In the terms and conditions:
- "Valid to" means the date to which TRS Gift Voucher is available for redemption.
- "Redeem" means to use the value assigned on your TRS Gift Voucher by using the TRS Gift Voucher to purchase goods or services.
- "One Use Only" means that, the TRS Gift Voucher’s value can only be used in one (1) transaction, with any unused amount forfeited after TRS Gift Voucher has been presented.
- "TRS" means The Reject Shop.
- "TRS Gift Voucher" means a TRS Gift Voucher issued by us.
- "TRS Store" means one of the stores listed on the Website (www.rejectshop.com.au) as a store which accepts payment using the TRS Gift Voucher, as amended from time to time.
- "Website" means www.rejectshop.com.au.
- A reference to "we", "us" or "our" is a reference to The Reject Shop Limited.
- A reference to "you" or "your" is a reference to the person who is taken to agree to these terms and conditions under Clause 2.
- Agreeing to the terms and conditions
2.1 These terms and conditions apply to each TRS Gift Voucher.
2.2 You will be bound by these terms and conditions once you have taken any of the following actions: (a) using, or attempting to use a TRS Gift Voucher;
2.3 By using or attempting to use a TRS Gift Voucher, you warrant to us that you will comply with these terms and conditions and all applicable laws and that the TRS Gift Voucher will not be used in any manner that is unlawful, misleading, deceptive, unfair or otherwise harmful to consumers, our business or our reputation.
2.4 If you are giving a TRS Gift Voucher to another person, you should ensure that he or she is aware of the terms and conditions that apply to the TRS Gift Voucher and the relevant Expiry Date of the TRS Gift Voucher.
- Acquiring a TRS Gift Voucher
3.1 TRS Gift Vouchers can not be purchased. TRS Gift Vouchers can only be issued and distributed by TRS Store Support Centre.
3.2 Your TRS Gift Voucher card balance can only be used in one (1) transaction, with any unused amount forfeited once the TRS Gift Card has been utilised as a method of payment, even if the transaction takes place prior to the Valid To date.
3.3 Your TRS Gift Voucher is subject for use until the Valid Date printed on the voucher, in accordance to 3.2. TRS reserves the right to issue Valid To dates at our discretion.
- Redeeming your TRS Gift Voucher
4.1 Only bona fide Gift Vouchers will be accepted.
4.2 Limit 1 Gift Voucher per transaction, per person, per day.
4.3 Your TRS Gift Voucher can be redeemed for goods and services from TRS Stores up to the value of your TRS Gift Voucher.
4.4 Your use of the TRS Gift Voucher at a TRS Store is subject at all times to the policies (and, where applicable, other terms and conditions) of that TRS Store regarding the goods and services made available by it. For example, if you are under the age of 16, your TRS Gift Voucher cannot be redeemed for products such as knives or, if you are under 15, a TRS Store may not supply you with video games or other material classified as MA15+.
4.5 Where the price of the goods or services being purchased with the TRS Gift Voucher exceeds the Voucher amount, you must pay the amount exceeding the Voucher Balance by an alternative payment method, excluding the use of another TRS Gift Voucher.
4.6 Once your TRS Gift Voucher has expired the value cannot be used or redeemed by you.
- No recharging of the TRS Gift Voucher
5.1 After a TRS Gift Voucher has been activated, you cannot subsequently add value to it.
- Lost or stolen TRS Gift Vouchers
6.1 You must treat your TRS Gift Voucher like cash. [If your TRS Gift Voucher is damaged, please contact TRS Store Support Centre.] However, we have no obligation to replace or refund value for lost, stolen or damaged TRS Gift Voucher.
6.2 We reserve the right to place a stop on your TRS Gift Voucher if: (a) you report that your TRS Gift Voucher has been lost, stolen or damaged; or (b) we believe (or reasonably suspect) that you have used (or will use) your TRS Gift Voucher contrary to these Terms and Conditions.
6.3 At our absolute discretion, we may change our policies and procedures on lost, stolen or damaged TRS Gift Voucher. If we decide to do this, we will publish details on the Website.
7.1 You are responsible for the use and safety of your TRS Gift Voucher, and are liable for all transactions made on your TRS Gift Voucher.
7.2 Subject at all times to the exceptions in paragraph 7.3, we are not liable to you for any loss or damage (whether direct, indirect, consequential or special) either in negligence, other tort, breach of contract, breach of warranty or for any other reason or cause whatsoever, arising out of or in connection with a TRS Gift Voucher, these Terms and Conditions. Our liability to you in contract, tort (including negligence), under statute or otherwise, will be reduced by the extent (if any) to which you caused or contributed to the loss or damage. This clause will apply even after this agreement has ended.
7.3 The exclusions in paragraph 7.2 only apply to the extent permitted by law. In particular, nothing in paragraph 7.2 affects any rights that you may have under the Trade Practices Act or any State or Territory Fair Trading Act or equivalent except that where legislation implies any condition or warranty that cannot be excluded in these terms and conditions, we limit our liability for breach of any such implied conditions or warranties to the replacement or repair of the goods (or costs thereof).
- Relationship with The Reject Shop Limited
8.1 Use of our name or brand, or any names, logos symbols, images or trademarks (whether registered or unregistered) of TRS Gift Voucher (other than in connection with the purchase or use of TRS Gift Vouchers), is strictly prohibited.
8.2 You must not use a TRS Gift Voucher in any manner that states or implies that any person, website, business or product or service is endorsed or sponsored by or otherwise affiliated with us or any of our subsidiaries or affiliates.
- Errors and complaints
9.1 If you have questions or if you wish to make a complaint about your TRS Gift Voucher, please visit or contact TRS Store Support Centre.
9.2 At our absolute discretion, we may change our policies and procedures in respect of errors and complaints. If we decide to do this, we will publish details on the Website.
10.1 These terms and conditions are governed by the laws of Victoria and you and we agree to submit to the jurisdiction of the courts of Victoria.