Delivery Requirements
Delivery and Booking Requirements
Bookings
• All deliveries must be booked at least 72 hours prior to delivery.
• Deliveries without a booking will not be received.
• When booking a delivery the following is mandatory:
o Vendor’s name;
o Purchase order number;
o Number of pallets to be delivered; and
o Number of deliveries.
• All deliveries must be made no later than the date stated on the Purchase Order and no earlier than five days prior to the date specified. Any variations to this must be agreed to by the relevant Buyer prior to booking.
• To arrange a booking phone: (03) 9933 5852.
Deliveries
• Only the products and quantities stated on the Purchase Order will be accepted.
• All deliveries must be accompanied by a separate invoice.
• Inner and outer cartons must comply with the following:
o Inner/outer pack quantities must be consistent with the Purchase Order;
o Inner/outer cartons must be of consistent product and quantity; and
o Cartons must be packed in a manner which will sufficiently protect the selling unit.
• Merchandise must be delivered on pallets consistent with the following:
o Standard Chep or Loscam pallets only;
o No pallet exchanges – e.g. must have a Chep or Loscam account;
o Each pallet must be stacked no higher than 1.4m from ground level;
o One line per pallet;
o All complete pallets must be of a consistent quantity and dimension; and
o Only one part pallet per product will be accepted.
• Deliveries will have a 1 hour delivery window. If you cannot meet this you must call prior to delivery and inform The Reject Shop and reschedule.
• Hours of receiving are as follows:
6 am to 9 am
9:15 am to 12 noon
12:45 pm to 2pm
Payments:
• The cost stated on the Purchase Order will be the cost paid for goods received.
• If you have any query with the price, please contact the appropriate Buyer prior to booking.
Cost Recovery:
TRS reserves the right to recover costs associated with the failure by a supplier to meet these and other requirements at time of delivery.
Delivery Addresses:
Melbourne Airport DC Ipswich DC Seasonal Warehouse DC
The Reject Shop Ltd The Reject Shop Ltd The Reject Shop Ltd
118-124 Link Road 1 Ashburn Rd 445-469 Grieve Pde
Melbourne Airport Bundamba Altona North
VIC 3045 QLD 4304 VIC 3025
Ph: (03) 9933 5852 Ph: (07) 3280 4900 Ph: (03) 9933 5852
Fax: (03) 9933 5850 Fax: (07) 3282 0218
Delivery Standards
If you have any queries with respect to delivery standards please contact Jeff Balmer (Inbound Manager) on (03) 9933 5842 or email: jbalmer@rejectshop.com.au