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Learning and development at The Reject Shop

Learning and development at The Reject Shop

We believe our people are our competitive advantage and are committed to helping all team members improve and grow.

Our 5000+ team members are all focused on being a low cost retailer to help all Australians save money every day. We provide learning opportunities to ensure when team members commence, they have a good understanding of who we are, what we do and how they can help us achieve our goals, as well as develop skills and experience along the way.

We offer a variety of training programs and will continue to build on our programmes as we grow:

Welcome to TRS

All new team members have access to our Welcome to TRS eLearning modules. These are interacting and informative modules, that provide an overview of our business and what to expect when starting. New team members complete these modules before the end of their first shift.

Store Basics

Our Learning League eLearning module take store team members through fun and interactive eLearning modules that cover role basics. Super Human, Captain Safety, Professor Profit, The System, Dr Ops and Service Star take team members through a series of eLearning modules. Once completed, team members test this knowledge on the shop floor using their personal copy of ‘Superheroes.. A Beginners Guide’ with the support of their buddy and store management team

Retail Leaders Development Program (RLDP)

These intensive programs run over a series of months and are geared towards getting team members ready for the next level. Content and activities are built around the 3 knowledge areas of Leading Yourself, Leading Others and Leading Business and participant progress is carefully monitored to ensure constant feedback and support.

Power Hour Plus

These 90 minutes of instructional adrenaline transform teams into super-powered productivity machines. They are delivered in our store support centre to improve skills in a broad range of subjects including, feedback and communication, time management, understanding others and resilience.


Our store teams across the country in metro and regional areas have access to our eLearning catalogue via their store tablets or phones. Course content includes essential safety and wellbeing subjects and is constantly growing.