Australian Consumer Law

The Reject Shop is committed to complying with the Competition and Consumer Act 2010 (Cth), which includes the Australian Consumer Law.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the product repaired or replaced if the product fails to be of acceptable quality and the failure does not amount to a major failure.

When returning a product, you will be asked for information that is relevant to your return, or to satisfy the legislative requirements. If you do not provide this information, we may be unable to process your return.

For further details, please refer to our Returns Policy.

Please contact us if you wish to discuss any product issues.